Roofing FAQs

Everything you need to know before booking a roofer in Surrey. Call 07565 812922 if your question isn't answered here.

Frequently Asked Questions

Your Roofing Questions Answered

Smaller pitched-roof projects can start from around £5,000; full roof replacements typically start from £7,500 and vary with size, materials, access and complexity. Premium clay tile, slate or structural rebuild projects cost more. We provide free, detailed written quotes with no hidden costs.
Most pitched roof replacements take 3-7 working days. Larger or more complex projects may take up to 2 weeks. We provide a clear timeline before work begins and keep you updated throughout.
Yes. Surrey Roofing & Windows Ltd holds £5 million Public Liability and £10 million Employers Liability insurance. We also maintain public profiles with Checkatrade and TrustATrader. We can provide copies of certificates on request.
Yes, we offer 24/7 emergency callouts across all of Surrey. Whether it is storm damage, a sudden leak or structural damage, call 07565 812922 immediately. We respond rapidly to help protect your property.
We work with all major materials including Redland 49 concrete interlocking tiles, Redland Rosemary clay tiles, man-made clay tiles, natural and artificial slate, GRP fibreglass (RES TEC), EPDM rubber, Code 4 and Code 5 lead, breathable membranes and dry ridge systems.
In most cases, no planning permission is needed for a like-for-like roof replacement. Exceptions include listed buildings, conservation areas or where the roof's height or footprint changes. We advise on this during our free site visit.
Yes. Eligible installation and repair work is backed by a written workmanship guarantee. Scope and duration are confirmed in the quotation and completion documents; applicable manufacturer warranties are provided separately.
We cover Surrey from our base in Ottershaw, plus nearby South West London and Berkshire areas where practical. If you are unsure whether we cover your address, call 07565 812922 and we will confirm quickly.
Signs a full replacement may be needed include widespread tile deterioration, recurring leaks despite repairs, a roof over 30-40 years old, significant batten or rafter rot, or multiple failing elements at once. We always give honest advice and will tell you if a repair is the better option.
Yes. We provide detailed written inspection reports and photographic evidence for insurance claims relating to storm damage, accidental damage or structural issues. Call us to arrange an assessment.